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Welcome Providers!

Welcome to Mentoring Matters, LLC! We're thrilled to have you as part of our community. This section is dedicated to both current and future providers, offering you the resources and support you need to succeed. Here, you'll find essential forms, detailed policies, and comprehensive procedures to guide your work with us. We aim to make your experience as smooth and rewarding as possible. If you have any questions or need assistance, please don't hesitate to reach out. We're here to help and are delighted to have you on board!

Additionally, for those interested in joining us as future respite providers or volunteers, there is an application available at the end of this section. We welcome your interest and look forward to potentially working together to make a positive impact.

Thank you for being a part of Mentoring Matters, LLC. Together, we can make a difference!

Quarterly Respite Provider Report for Caseworkers

Access structured, easy-to-use tools that help track youth progress and engagement in the Mentoring Matters program. Our Quarterly Report ensures accountability, highlights outcomes, and supports caseworkers in advocating for each mentee’s success.

Incident Report Form

Use this structured, easy-to-complete form to report and document incidents that may affect a youth’s safety, behavior, or progress in the Mentoring Matters program. The Incident Report supports timely communication, ensures accountability, and helps caseworkers respond effectively to each mentee’s needs.

Safety Checklist

At Mentoring Matters, safety is foundational. Our accomplished Safety Checklist ensures every child is supported in a secure, nurturing environment—where trust, care, and connection come first.

New Employee Packet

Everything you need to start strong.
 

Access essential forms, onboarding documents, and helpful instructions,  all in one place. Designed to help you get set up, stay compliant, and feel confident from day one.

Payroll Portal

Easily access your payroll information anytime, anywhere. View pay stubs, manage personal details, and stay updated all through our secure online portal.

Policies & Procedures

Our Policies and Procedures are designed to create a safe, supportive, and effective environment for both mentors and mentees. Here, you'll find clear guidelines to help ensure a positive and productive mentoring experience. We're committed to fostering growth, accountability, and success every step of the way!

General Business and Public Awareness

Company Information

Partnerships

Public Awareness

Services and Eligibility

Clients Served, Services Provided, and Eligibility Criteria

Referral Process

No Show / Cancellation Policy

Staffing and Training

Hiring Procedures

Team Meeting Schedule and Attendance Policy

Staff Onboarding Process

Effective Communication

Attendance and Time Off Policy

Employee Appearance and Attire

Staff Supervision and Continuing Education

Staff Supervision Policy

Performance Evaluation

Ongoing Training & Professional Development Requirements

Employee Performance Improvement

Health and Safety

Health and Drug Screenings

Medication Administration

Emergency Procedures

Safety Inspections

Missing Child Emergency Policy and Procedure

Family Engagement and Service Delivery

Communication Policy

Summer Activities

Behavior Management

Feedback and Complaints

Winter Activities

*Consent and Waiver to Transport Child

General Activity Planning

Transportation Policy

Administrative Procedures

Policy and Procedure Development and Training

Insurance Coverage

Obtaining Parent / Guardian Signatures Policy & Procedure

Record Keeping

Provider Responsibilities for Schedules

Authorization Fulfillment and Mileage Usage

Compliance and Licensing

Timesheet and Mileage Tracking Policy & Procedure

Quality Assurance

Program Evaluation

Client Rights

Code of Conduct

Confidentiality and HIPAA

Non-Discrimination Policy

Non-Compete Clause

Incident Reporting

Incidents and Accidents

Reporting Suspected Child Abuse as a Mandated Reporter

Technology and Data Security

Data Protection

Technology Use Policy

Mentoring Matters, Where every moment matters

CONTACT US

For more information or if you have any inquiries, please do not hesitate to contact:

Green Lake, Portage, Waupaca, & Waushara Counties:

Matt Rohan (920) 250-0656

Outagamie, Shawano & Calumet Counties:

Sarah Funk (920) 422-4220

© 2025 by Mentoring Matters. All Rights Reserved.

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